We want to provide you with a fast and easy purchase process. We accept credit card payments and provide you with the safety and comfort you demand when ordering on the Internet. HoldCalls.com offers you the advantage of placing your order online using Paypal payment processor on behalf of us. Your purchases, credit card information, and personal data are encrypted and secured through HTTPS and submitted to Paypal directly without storing on our server.
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We strive to promptly reply to your messages.
Use and Ownership of Recordings
Holdcalls.com provides professional voice recordings for the telephony market. HoldCalls maintains ownership in the recordings and grants a license for use in accordance with the limitations in the paragraph. All other uses are prohibited.
Storage of Recordings
While HoldCalls will likely retain a copy of your recordings, it is imperative that you maintain a copy of your recordings. HoldCalls will not be responsible to restore recordings that are deleted or missing.
Personal Information and Privacy
We will not share your personal information except with a third party to assist us in the processing or securing of your personal information or when we are required by law unless we have given you notice and choice, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our website.
Changes in Our Practices
Return Policies and Satisfaction Guarantees
All audio productions including but not limited to Voice Productions and Message-On-Hold programs may not be returned for refund. Audio production orders may not be cancelled after they have been forwarded to production. If a production is produced inaccurately due to an error by HoldCalls it will be re-produced.
Contacting the Website
If you have any questions about our privacy statement, the practices of this site, or your dealings with this Website, please contact us https://holdcalls.com/contact/
At times, HoldCalls will need to contact you to verify details of the voiceover content and instructions e.g. pronunciation. If we do not receive a timely response from you, we may not be able to abide by the promised delivery times. Any changes requested after checking out may incur additional charges and an extension of an audio production’s delivery time. We are not responsible for any errors or omissions in the script or lack of specific pronunciation notes.
Our liability is limited to the amount paid by you. In no event, we will be liable for any special, consequential, incidental or like damages.